Apple's iOS 9 is causing havoc for THOUSANDS of iPhones and iPads

Apple has updated its Support pages for a number of iOS 9 issues

SWATHES of Apple customers are reporting their mobile devices have CRASHED due to the iOS 9 update rolled out last week

 

Apple rolled out its latest mobile operating system, iOS 9, last Wednesday.

The update proved so popular, the Cupertino company's servers struggled to keep up with demand.

Just 90 minutes before the iOS update went live – Apple pulled an update for the Apple Watch, which it previously rolled out simultaneously due to a bug in the code.

And now it appears Apple iPhone and iPad customers are experiencing difficulty with iOS 9, too.

A significant number of Apple customers have claimed the update has crashed their device, Reuters has reported.

 

The crashing issue appears to predominantly effect those running older models of iPhone and iPad. Apple allows anyone running iOS 8 to upgrade to iOS 9.

Apple has posted a new Support page on its website for those experiencing trouble with the Slide to Upgrade issue.

The issue reportedly occurs after iOS 9 is downloaded. The software update then presents users with a Welcome screen which requires a swipe gesture to kickstart.

However some iPhone and iPads are no longer registering a swipe – leaving the handset useless.

 

Apple's recently-updated Support page for the Swipe to Upgrade issue affecting some iPhones

Apple advises those experiencing the glitch to force restart the device by holding the Home Button and Sleep/Wake button for ten seconds.

The iPhone should also be connected to a computer to reinstall the iOS software, it adds on the Support page.

I'm very annoyed because it's wasted half my day. They pride themselves on being a company that's flawless

Zorry Coates

Apple also states: "This will be resolved soon in an upcoming iOS update."

The Swipe to Unlock trouble is the latest in a string of iOS launch glitches for the Cupertino technology firm.

Apple's iOS 8.0.1 update, released one year ago, stopped the iPhone from being able to make phone-calls.

The Touch ID fingerprint sensor was also broken for customers who updated their iPhones over wifi.

"It is beyond inconvenient to not be able to use your phone for a day," student Pip Cordi told Reuters.

She was outside the Apple store in central Sydney, trying to get her smartphone fixed after updating to iOS 9.

"I have a lot of apps that I use for school - things like language apps and dictionaries and that's all really important for my studies."

iOS 9 adds a slew of new features, including a more intelligent and independent Siri, public transport information in Maps and up to FOUR hours of extra battery life.

 

Another iPhone user, Zorry Coates, said she had spent three hours in the Apple store.

At the end of the appointment, she was left with the option of either returning her phone to factory settings – losing any non-backed-up data – or waiting until Apple technicians announced an update.

"They said they were aware of the problem and their engineers were working on it 24/7, but they couldn't tell me when - or how - I would get a solution," Zorry said.

"I'm very annoyed because it's wasted half my day. 

"They pride themselves on being a company that's flawless."

Express.co.uk has contacted Apple for comment on the issue.