Xbox Live down: Microsoft confirm Xbox 360 users hit by new sign in issues

Xbox Live down: Users are reporting a return of services following hours of problems

XBOX LIVE is down for many Xbox 360 users, Microsoft has confirmed

 

UPDATE ONE: Microsoft have added more affected services to the their list of issues today, including buying downloadable items and downloading items that have already been purchased.

An official Microsoft post confirms: "Are you experiencing issues purchasing music, Xbox members?

"We’re aware of the issue and working to find a fix as quickly as possible.

"We’ll provide an update as soon as we have more information."

The problem is listed as affecting Xbox on other devices, meaning that users trying to buy or download digital codes on PC and Mobile platforms will be only the ones faced with these problems currently.

 

We're aware that some users are running into trouble signing in on Xbox 360 and are on the case! For updates: http://t.co/99xfLMWcZW

— Xbox Support (1-5) (@XboxSupport) September 8, 2015



Xbox Live has been facing issues today on Xbox 360, Microsoft has confirmed

Console users started to report issues using the online service at around 9am, UK time, although fans across the country are now confirming they have been able to sign in again.

Microsoft confirmed on their official Xbox Live status page that the service had been hit by issues concerning fans logging in using an Xbox 360 console.

However, there has been no reports of problems using the Xbox One.

"Xbox members, are you having trouble signing in to Live?" an official Microsoft post asked.

"We want you to know our team is working hard and is getting closer to fixing the issue.

"We appreciate all your patience during this process and we’ll let you know as soon as we have any new information."

There were major problems reported using the Xbox Live service for Xbox 360 users in August, with many unable to log in or access key areas of the service for days.

It seems that the issues are mainly affecting UK and US users, although some parts of Europe are also struggling to connect.